Email Configuration

The following information may be used to configure computers or other devices for sending and receiving email messages using email accounts on the Logonix Corporation email servers.

You may also download and print a PDF document for your convenience.

Thunderbird Users: From early October 2020 to present the latest Thunderbird email software has disabled all but the newest TLS encryption protocols. If you cannot download email after a Thunderbird update, follow this link for instructions to re-enable the previous protocols: Re-Adjust Thunderbird TLS Minimum Version

Incoming

There are two options for retrieving incoming Internet email: POP and IMAP. Choose POP if you only use email on a single device (such as a computer). Choose IMAP if you need to use one email account on several devices (such as a computer, a smart-phone, and a tablet). In addition, each protocol has a newer connection method and an older connection method--choose the newer method unless your mail program does not support it, then try the older option.

Configuration Parameter	Newer Client POP Value (Preferred)	Older Client POP Value	Newer Client IMAP Value (Preferred)	Older Client IMAP Value
Server Name	pop3.logonix.net	pop3.logonix.net	imap.logonix.net	imap.logonix.net
Protocol	POP3	POP3	IMAP	IMAP
Encryption Required	Yes	Yes	Yes	Yes
Encryption Type	STARTTLS	SSL	STARTTLS	SSL
Port	110	995	143	993
Logon Name	Use your full email address
Password	Use your email password

Outgoing

Try configuring the standard SMTP method first, only use the alternative method if the standard method absolutely does not work.

Configuration Parameter	Standard Method	Alternative Method
Server Name	smtpauth.logonix.net
Protocol	SMTP
Encryption Required	Yes	Yes
Encryption Type	TLS	SSL
Port	587	465
Authentication Required	Yes
Logon Name	Use your full email address
Password	Use your email password

Additional Notes

Logonix blocks port 25 SMTP traffic outbound to the Internet unless it comes from an email server authorized by Logonix Corporation. This means you must use smtpauth.logonix.net as your outbound email server unless you have access to some other Internet-based SMTP-AUTH service on port 587. Blocking outbound port 25 is one of our anti-spam and anti-virus policies which protect Logonix, its customers, and others on the Internet.
Logonix requires you to use your full email address as the login/account name. Don't just enter the first part of your address as you may be accustomed to with other ISPs, you need to use the full email address (ie john_smith@logonix.net instead of just john_smith ).
The email services offered by Logonix Corporation are not guaranteed in any way.
Customers are responsible for the backup, archival, and security of their own email messages and devices.
Logonix Corporation provides an effective incoming bulk-mail filter that catches the vast majority of spam messages, but a spam-free mailbox is not guaranteed.

Please contact Logonix Corporation for additional support regarding email-related.

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