The following information may be used to configure computers or other devices for sending and receiving email messages using email accounts on the Logonix Corporation email servers.
You may also download and print a PDF document for your convenience.
Thunderbird Users: From early October 2020 to present the latest Thunderbird email software has disabled all but the newest TLS encryption protocols. If you cannot download email after a Thunderbird update, follow this link for instructions to re-enable the previous protocols: Re-Adjust Thunderbird TLS Minimum Version
There are two options for retrieving incoming Internet email: POP and IMAP. Choose POP if you only use email on a single device (such as a computer). Choose IMAP if you need to use one email account on several devices (such as a computer, a smart-phone, and a tablet). In addition, each protocol has a newer connection method and an older connection method--choose the newer method unless your mail program does not support it, then try the older option.
Configuration Parameter | Newer Client POP Value (Preferred) |
Older Client POP Value | Newer Client IMAP Value (Preferred) |
Older Client IMAP Value |
---|---|---|---|---|
Server Name | pop3.logonix.net | pop3.logonix.net | imap.logonix.net | imap.logonix.net |
Protocol | POP3 | POP3 | IMAP | IMAP |
Encryption Required | Yes | Yes | Yes | Yes |
Encryption Type | STARTTLS | SSL | STARTTLS | SSL |
Port | 110 | 995 | 143 | 993 |
Logon Name | Use your full email address | |||
Password | Use your email password |
Try configuring the standard SMTP method first, only use the alternative method if the standard method absolutely does not work.
Configuration Parameter | Standard Method | Alternative Method |
---|---|---|
Server Name | smtpauth.logonix.net | |
Protocol | SMTP | |
Encryption Required | Yes | Yes |
Encryption Type | TLS | SSL |
Port | 587 | 465 |
Authentication Required | Yes | |
Logon Name | Use your full email address | |
Password | Use your email password |
Please contact Logonix Corporation for additional support regarding email-related.
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